What is resource management?
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Estelle
Content manager
March 4, 2021
6 min
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Behind staffing, also called “planning”, “resource management”, “capacity planning” or even “resource allocation”, there is a simple definition: The art of assigning employees to company projects.
Originally, the Staffing is a practice used mainly in service companies (consulting firms, ESN, SSII...), for which the positioning of consultants on the right missions is a key element.
Today, while the term remains strongly associated with the consulting sector, more and moreagile businesses develop, sometimes without even realizing it, internal staffing processes to meet the challenges of an organization in project mode.
What are the goals of staffing? How can you improve your results with this practice? Let's take a closer look at that.
Staffing has always been a central and critical issue within service companies. If you work for one of these companies, there is a good chance that you yourself have witnessed conflicts around team staffing. This is not surprising when you know that the performance and reputation of firms are closely linked to it.
Indeed, the success of projects, customer satisfaction and the profitability of the company depend largely on the quality of the project teams formed by staffing managers (or operations managers). Their objective is to ensure that each project manager has the most relevant resources to carry out their mission successfully.
This task is therefore crucial and often very time-consuming for those in charge, hence the importance of equipping yourself with a Staffing software dedicated to this process. Because in fact, to succeed in building the best possible project team, staffing managers must then deal with various criteria:
Thus, staffing also appears as a concept of human resources management at a crossroads, between results, corporate policy and employee commitment. A good staffing software is a very powerful tool that can save your staffing managers time and save your employees from the frustrations associated with the opacity of the processes, by making them actors in their staffing.
Les staffing managers, by positioning employees on the various projects and missions of the company, play a fundamental role in the professional development of employees. Staffing is the best way to support them in their progress thanks to field experience. Napta customers got it!
Orienting your staffing strategy according to the career goals and career goals of your employees allows you to guarantee their commitment and satisfaction. Result: you reduce turnover, you support your teams in their skills development, you retain your talents and you develop your employer brand. And all this (in part) thanks to staffing!
In recent years, the race for agility has been pushing companies - regardless of their sector of activity - to modify their internal organization to go into “project mode”. This internal functioning offers new possibilities (such as the Cross-Staffing for example), but also implies a new objective for managers and human resources managers: creating the best team for a given project.
To ensure the success of the project, this team must bring together collaborators:
The art of positioning your employees on the right projects then makes perfect sense. The mechanics used by service companies are also applicable by human resources managers in any company. Although the profitability of the business is less linked to planning, the satisfaction of project sponsors and employees remain the main objectives for managers.
Staffing, beyond allowing the creation of project teams, is a concept that is inseparable from skills management, mobility and career development. In short, staffing is a central concept in human resources management and management.
Indeed, by relying on the skills and aspirations of your employees to position them in teams, you give them the opportunity to progress towards their goals and to evolve in their careers.
Such processes, when they are deployed throughout the company and coupled with transparent access to information, allow you to promote the decompartmentalization of departments. Thus, you ensure the transversality of projects and therefore the creation of efficient and motivated project teams, regardless of the background of origin of the employees.
As we explained above, staffing is a process that affects your entire business, from the motivation of your teams to customer satisfaction through the overall performance of your company, regardless of your field of activity. In the same way as for the management of customers and prospects (CRM), the monitoring of time and costs on a project (ERP) or the management of leave (SIRH), your staffing process must be supported by a staffing software, digitized and perfectly integrated into your existing IT system.
Do you want to facilitate the management of your teams and the creation of project teams in your company? Napta supports you in setting up optimal staffing!
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